At BISON, we’re more than just printers – we’re brand experts and creative problem-solvers. Whether you’re looking for high-quality print, impactful signage, or a complete rebrand, we’re here to help. Below, you’ll find answers to common questions, along with useful resources to help you get the most out of your project.
If you can’t find what you’re looking for, get in touch – we’d love to discuss your ideas.
Creative Design Brief Template
Legal Requirements for a Letterhead
I can’t find what I’m looking for on your website – can you create it for me?
Absolutely! Many of our projects are bespoke, designed to help businesses stand out. Whether it’s a unique print finish, a custom signage solution, or a complete brand transformation, we thrive on bringing ideas to life. If you have something in mind, get in touch – we’ll explore the best solution for your brand.
How do I choose the right marketing materials for my business?
The right choice depends on your goals. Are you refreshing your brand? Launching a campaign? Enhancing your office space? From business cards to bold vehicle graphics, we tailor solutions to match your needs. Let’s chat about what will make the most impact for you.
How is my order produced?
Every project is handled with expert care. From premium print finishes to state-of-the-art signage fabrication, we combine craftsmanship with cutting-edge technology to ensure exceptional results. If you’re curious about how a particular process works, we’d be happy to talk you through it.
How do I prepare my file for printing?
To ensure your design prints as expected, it’s important to set up your file correctly. Our Artwork Guidelines provide everything you need to know, including file formats, resolution, bleed, and colour settings. Need help? Our team is on hand to guide you through the process.
What print finishes do you offer?
We offer a range of high-end finishes, including digital foiling, spot UV, white ink, and textured laminates, to add impact to your printed materials. If you’re looking to elevate your brand, we can advise on the best options to achieve the right look and feel.
Can you print sustainable materials?
Yes! Sustainability is at the heart of what we do. We use 100% vegan inks, carefully sourced materials, and offer eco-friendly print solutions. If reducing your carbon footprint is important to your business, talk to us – we can recommend the best options.
What happens after I place an order?
Once you submit your artwork, we run a check to ensure it meets our print-ready standards. If everything looks good, production begins immediately. If adjustments are needed, we’ll be in touch to help you get it right.
What file formats do you accept?
We require a high-resolution PDF set to ‘Press Quality’ (Acrobat 5, PDF Version 1.4 or later). Some items, like signage or large-format prints, have specific requirements – check our Artwork Guidelines or contact us for advice.
Can I change my order after placing it?
If you need to make changes, contact us as soon as possible. Once production has started, adjustments may not be possible, but we’ll always do our best to help.
Can I request a sample before ordering?
Of course! We understand that seeing and feeling the quality of materials can help with decision-making. We can provide examples of past client work if we have something suitable, or unprinted material samples to give you a sense of texture and finish.
If you’d like a fully printed sample of your own artwork, we’re happy to arrange this – just let us know, and we’ll provide a cost based on your requirements.
What if my order is delayed?
We understand deadlines are critical. That’s why we offer our Express Service for faster turnaround, as well as Same Day Dispatch on selected items. While we work with trusted couriers, we always recommend ordering in advance, especially for event-specific items.
Will I receive the exact quantity I ordered?
Due to batch production processes, there can sometimes be a ±10% variation in the final quantity delivered. If you need an exact number, we recommend ordering slightly more to ensure you have enough.
I’m thinking about a rebrand – where do I start?
Rebranding is a powerful way to refresh your business and attract the right customers. Our structured approach, The BISON Blueprint, helps businesses define their brand identity, ensuring consistency across print, signage, and digital assets. If you’re considering a rebrand, let’s start a conversation.
How can signage help my business stand out?
Signage is one of the most effective ways to boost brand visibility. Whether it’s bold shopfront signage, striking wall graphics, or professional office branding, we can design, produce, and install signage solutions tailored to your space and business goals.
Do you offer vehicle graphics?
Yes! Vehicle graphics turn your company vehicles into mobile advertisements. From simple decals to full wraps, we create high-impact designs that keep your brand visible wherever you go.
How can I maximise the impact of my marketing materials?
The best marketing materials don’t just look great – they engage your audience and reinforce your brand message. We can help with:
If you’re unsure how to make the most of your print, let’s chat – we’d love to help.
Still have questions?
If you need more information or would like to discuss your next project, we’d love to hear from you. Give us a call on 01622 677 541 or email hello@madebybison.co.uk.