Full-Time Client Success Advisor

Do you have a background in print, signage, creative, or agency work – and want to join an award-winning team that’s bold, ambitious, and just getting started?

At BISON, we’re a second-generation, family-run business that’s been pushing creative boundaries for nearly 50 years. As our golden anniversary approaches in 2026, we’re not slowing down – we’re expanding into new markets, building new partnerships, and delivering high-end brand, print, and signage solutions that stand out.

We’re now looking for a Full-Time Client Success Advisor who’s ready to help shape BISON’s next chapter.

You’ll get access to a brilliant set of benefits designed to help you grow, feel good, and enjoy the ride:

Bonuses & Incentives – Performance-based rewards that reflect the value you bring
BISON University – Our internal development platform including a team book club, personal coaching, and more
BISON DOF – Our legendary “Day of Fun” – because team culture matters
Flexible TOIL – Earn time off in lieu when the team’s going the extra mile
On-site parking – Easy access to our Maidstone HQ
On-site shower facilities – For fresh starts and lunchtime recharges
People. Planet. Profit. – We’re driven by more than just the bottom line
Cycle-to-Work & EV schemes – We regularly launch new initiatives to support smarter, greener living
A values-led team – Guided by collaboration, creativity, respect, and ownership

This is more than a support role – we’re after someone with a sharp eye, strong instincts, and the desire to grow with us long-term. Someone who’ll help keep us organised, our clients happy, and our momentum strong.

What You'll Be Doing

Supporting clients like a pro – Handling enquiries, building quotes and proposals, and creating invoices with care and precision
Adding insight – Ideally from a print, signage, creative, or agency background where juggling priorities and collaborating with suppliers was second nature
Keeping us sharp – Managing diaries, daily operations, and admin so nothing slips through the cracks
Leveraging tech – Using digital platforms and MIS tools to bring clarity, speed, and smart decision-making
Thinking commercially – Supporting marketing campaigns and client engagement with a creative, strategic mindset
Fitting right in – Communicating openly, building strong relationships, and just getting things done
Growing with us – This is a full-time, long-term opportunity to build something meaningful – not a side hustle or stop-gap

Made By Bison men at work creating designing a custom graphics

What we stand for...

We’re proud of our heritage – but we’re more excited about our future. We work with blue-chip brands, bold startups, and everything in between. No two days are the same, and that’s how we like it.

Our 7 values guide how we work and grow together:

TEAM – We achieve more together
GROWTH – We grow our people to grow our profit
CLIENT – We only succeed if our clients succeed
RESOURCEFUL – We overcome challenges creatively
RESPONSIBLE – We see things through to completion
RESPECT – We are authentic and considerate
EMPATHY – We listen, understand, and are mindful of others

If you’re looking for a role where your work matters – and you want to be part of something exciting, supportive, and built to last – we’d love to hear from you.

Not sure if it’s the right fit? Drop us a message – we’re happy to chat!

Call 01622 677 541
Email hello@madebybison.co.uk